Participate and promote family/patient and staff education; participate in CQI of educational process to determine opportunities for improvement; present at hospital, community , and national educational forums regarding the education/care of children and adolescents with diabetes as opportunities present. Educate patients/families with newly diagnosed and established diabetes (Type, 2, CFR, and secondary) according to the 10 Standards of practice for Diabetes Educators (Assessment, Use of Resources, Planning, Implementation, Documentation, Evaluation & Outcome Multidisciplinary Collaboration, Professional Development, Professional Accountability, and Ethics). Educate patients/families in the 10 content areas specified by the AADE, as appropriate(Disease Process, Nutritional Management, Physical Activity , Medications, Acute Complications, Risk Reduction, Goal setting/ Problem Solving, Psychosocial Adjustment, and Preconceptual Care). Assist patient/family to educate other caretakers, including school staff, to ensure a safe transition to outpatient setting and optimal functioning in school setting. Provide on-call diabetes education on weekends and holidays. Obtain continuing education in topics specified by the National Standards (diabetes management, behavioral intervention, teaching, learning, and counseling). Download blood sugar meters, start CGMs and collaborate with MD to interpret results and change therapy, as needed. Maintain current knowledge and skills related to diabetes self-management products and educational materials. Assist in developing tools/forms, as needed, to document teaching learning process per National Standards. Maintain skills in computer software used for diabetes care and education. Participate in daily morning huddles and departmental and diabetes team meetings. Facilitate patient flow and download blood glucose meters at diabetes clinics as needed. Recognize abnormal diabetes lab results and takes appropriate action in collaboration with MD. Provide phone triage/point of contact for patients/families, schools, and other community organizations on a daily basis. Communicate effectively and regularly with diabetes team members about patient/family strengths/needs. Collaborate with nursing staff, diabetes team, and other health care professionals in the planning, provision, and evaluation of patient/family education and implementation of system change related to diabetes care/education. Interpret the intent of diabetes policies in the hospital and community in an understandable and non-biased manner to staff and families. Develop and maintain working relationships with diabetes product representatives in the community. Participate to maintain ADA Program recognition and attend yearly Advisory Committee meetings. Establish patient care/education priorities to best meet the needs of patients, staff, and hospital responsibilities. Advance professional practice through active participation in ADA, AADE, and other organizations involved in the care of patients with diabetes Role model conflict management. Anticipate and responds to customer needs; follows up until needs are met Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others’ ideas and opinions Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Use resources efficiently Search for less costly ways of doing things Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance CN Hospital (Main Campus) (L 002) 111 Michigan Avenue NW Washington 20010

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